- Do you charge commission on direct bookings?
- A success fee on the bookings your page converts, never OTA commission: 7.5% on the first €1,500 you capture in a month, then 3.5% on everything above it. Card processing is included and the municipal tourist tax is never commissioned. Nothing is due for a booking that never gets collected: no monthly charge, no listing charge.
- What exactly is Connected?
- The guest experience we run at our own places, installed in yours: a customized guest portal, home automation (Shelly and similar), and access that follows each stay. Codes arrive with the booking and expire at checkout. We visit, quote the installation, and add €49 per unit per month for upkeep and a direct support line.
- Can I use my own domain?
- Yes: your booking page lives on your own domain with your brand; Capicora stays a quiet line in the footer. We set the domain up with you.
- Will this double-book me against Booking.com or Airbnb?
- No. Your Capicora calendar syncs with the OTAs over iCal in both directions: dates sold on Booking.com or Airbnb close your booking page, and your direct bookings close theirs.
- How do damage deposits work?
- Automatically. You set an amount; the hold is placed on the guest's card around the stay, released unless there's damage, and captured amounts pass to you in full. We never take a fee on deposits.
- How do I start?
- Talk to us and we set up your page together. Or, for Connected, we visit your place and quote the installation. There's nothing to subscribe to: Direct bills only when a booking is collected.
- What does "Powered by Capicora" mean?
- A quiet line in your page's footer linking to us. The platform stays out of your brand everywhere else. It's how other hosts find Capicora.
- Is anything held back on the cheaper plan?
- No. Every software feature above ships on both plans. Connected is not a bigger subscription, it is an installation in your place. What it adds is hardware we fit and integrate, the access that follows each stay, and a direct line to us.
- Can I use Google Analytics or a Meta Pixel?
- Yes, on your own domain. Connect it under Visitors in your console: your guests are asked first, and our own counter keeps working without it.